Looking for a fast and convenient way to pay your Gulf Power bill? Gulf Pay helps you pay your bill on time and manage future payments from the convenience of your iPhone, iPad, and iPod Touch.
FEATURES:
• CONVENIENCE: Securely store and access your Gulf Power accounts and payment methods. You only have to enter your Gulf Power account and payment information once.*
• ACCOUNT BALANCE: Want to know how much you need to pay? No problem. Your account balance information is sent directly to the app.
• PAYMENT METHODS: Pay using your VISA®, MasterCard®, and Discover® credit or debit cards
• SAME-DAY PAYMENTS: Make immediate, real time post payments to your Gulf Power account.
• PAYMENT HISTORY: Payment receipts sent directly to your email inbox and view past in-app payments right from the app.**
• MOBILE WEBSITE: Access the Gulf Power mobile website to view your usage, find an office, report an outage, contact Gulf Power, and more.***
*User Credential Disclaimer: Your mobile app user profile is separate from your Gulf Power website user profile
**Only payments using the Gulf Pay mobile app will appear under the Payment History tab.
*** Payments made through the mobile website will not appear in the mobile app payment history.
CONVENIENCE FEE:
• There is a $2.25 convenience fee per payment, charged by TIO Networks
• This fee is the same as other Gulf Power credit card payments options such as online payments, pay by phone, or at the third-party kiosk
• Fee covers all transaction costs, including merchant and bank fees associated with secure, electronic transactions
ABOUT SECURITY:
Protecting your privacy and the confidentiality of your personal information has always been fundamental to the way TIO does business. You can feel confident that we take the appropriate steps necessary to ensure your personal information is always protected.
Gulf Pay users are protected by:
• SECURE DATABASE: Protection includes but is not limited to firewalls, intrusion detection systems, and data encryption.
• BANK-LEVEL SECURITY: Internationally-recognized security standards and practices.
• SECURE ACCESS: Only authorized users can access your account with your secure 4 to 6 digit PIN
• SECURE DATA TRANSMISSION: All data is sent and received with up to 256-bit SSL encryption
• SECURITY PROTOCOL: Your sensitive data is never stored on your device while you are not logged in
We are committed to protecting the privacy and security of your personal information. See our Privacy Policy at http://tiocustomersupport.com/gulf-ios/privacy.html
CUSTOMER SUPPORT
24/7 support is available via phone and email. Contact information is provided in the application.
If you have any questions/comments/suggestions, please send us feedback at [email protected]
NOTE
• This application requires an active Internet connection
• All access and use of this application is subject to and governed by the Gulf Pay End User License Agreement, Terms and Conditions, and Privacy Policy
• Payment History for deleted Gulf Pay accounts cannot be viewed again on iPad. However, the Payment History for deleted Gulf Pay accounts can still be viewed on iPhone and iPod touch.